Reference

Your Rights and Obligations on oregon 06

These Terms & Conditions govern every account, transaction and interaction you have with oregon 06 — from the moment you open your account to every withdrawal you request…

Applies to all accountsDANA, OVO, GoPay, QRIS coveredUpdated and enforced consistentlyAccess depends on local lawContact us for any question
oregon 06 Your Rights and Obligations on oregon 06
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How to Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you believe your account has been handled in a way that does not match…

Live Chat Open the chat widget from any page on oregon 06.
Email Support Send a detailed query to our support address listed in your account dashboard.
Help Centre The Help Centre in your account settings contains the current version of these Terms…
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How We Protect You Under These Terms

Our Terms & Conditions are not just a legal formality — they define operational standards we hold ourselves to on your behalf.

Account Security

Your account credentials are stored using industry-standard encryption. These terms require you to keep your password confidential; if you suspect unauthorised access, contact live chat immediately for an account freeze.

Data Retention

We retain your account and transaction records for the period required by applicable Indonesian regulations. After that period expires, data is deleted or anonymised in line with what these terms specify.

Cookie Policy

These terms cover our use of cookies to maintain your session and remember payment preferences — such as your preferred rail between DANA and GoPay — across visits. You can manage cookie settings from your browser at any time.

Transaction Records

Every QRIS, OVO, DANA and GoPay transaction is logged and available in your account history for at least 90 days. These terms give you the right to request a full transaction statement at any time via email support.

Requesting Changes

To update personal details — name, email or phone number — submit a written request through live chat or email. These terms require identity verification before any change is processed, usually completed within one business day.

Dispute Resolution

If you disagree with any decision made under these terms, you may escalate in writing to our compliance team. We commit to acknowledging disputes within 48 hours and issuing a written resolution within seven business days.

Common Questions About Our Terms

These are the questions we receive most often about our Terms & Conditions. Each answer reflects the actual policy as written — not a summary. If your question is not covered here, open live chat between 08:00 and 24:00 WIB for a direct response from our team.

They apply from the moment you open your account on oregon 06 and remain in effect for every session, deposit and withdrawal you make — including all transactions via DANA, OVO, GoPay and QRIS — until your account is closed.

No. We will always send a notification to your registered email address before any material change takes effect. Continuing to use your account after that notice means you have accepted the updated terms.

Depending on the nature of the breach, we may suspend access to your account, withhold pending withdrawals pending review, or close your account permanently. We will notify you in writing and explain the specific clause that was breached.

Email our support team from the address linked to your account and request a data export. These terms require us to respond within 14 calendar days with a structured file of all personal data we hold on your account.

Yes. Every payment method we support — DANA, OVO, GoPay and QRIS — is governed by the same transaction clause. Deposit and withdrawal conditions, processing windows and dispute rights are identical across all four payment rails.

Account eligibility depends on local law for the region where you reside. If access or use of any feature is restricted in your area, the relevant clause in our Terms & Conditions will specify that it depends on local law.

Submit a written dispute via email or live chat, citing the specific clause you believe was misapplied. Our compliance team acknowledges all disputes within 48 hours and issues a written resolution within seven business days.